What happens when you transfer your power to Energy Locals

Congratulations on switching to fair energy and the good news is your work is done🎉. But here's what we'll do to ensure a smooth transition:

1. We'll liaise with your local network operator

We'll get in touch with your local network company to let them know you're switching. Your power will be transferred to us within 2 business days. For basic meters, the transfer will usually be on an estimated start read.

2. Moving in?

If you are, we’ll liaise with your local network company to get the power connected for your moving in date. The normal 10-day cooling-off period doesn’t apply so that your move-in date isn't delayed. See some tips below to help your local network operator ensure a smooth connection

3. You’re now an Energy Locals customer, yay 🥳

You can enjoy clean, cheap, and fair power in your new pad.

4. Tell your friends and save

We'll reward you and your friend with $50 off your bill if they mention your name when they join 🤑

5. Ignore the sweet talk

Your previous provider might try and win you back with special offers and discounts that they didn't think you were worth before. By joining us you've escaped the games.

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