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2024 Price Change FAQs
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I'm moving: How do I transfer my power?
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Onboarding (Transfers & Metering)
Request a Smart Meter Exchange
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What happens when you transfer your power to Energy Locals
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What's the difference between a single and three phase connection?
Where do I find my NMI & MIRN?
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Victorian Premium Feed-in Tariff ending November 2024
Gas
How do I switch to Energy Locals gas?
What areas do Energy Locals supply gas?
How long will my gas transfer take?
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Can I set up Direct Debit for gas?
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How do I read my bill?
Can I change from one type of network tariff to another?
Can I submit a self-meter read?
Do you need to do anything with an estimated bill?
How can I add someone else to my account?
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I've been scammed - what should I do?
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MyAccount - Log In Troubleshooting Guide
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Time Of Use Periods by Electricity Network
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Demand Tariffs
ACT Guaranteed service level rebates
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Why we use biomass energy
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Refund Policy
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