Here's what happens once you confirm your switch to Energy Locals:
- We'll send you a welcome email.
We’ll send you a welcome email to kick off our beautiful new relationship and you’ll get an email with your shiny new account number in a couple of business days .
- We double-check your address.
We’ll verify your address with the energy industry operator’s systems to make sure we’re connecting the right meter. If we can't get a perfect match we'll get in touch to ask for a bit more information. We once found that a customer's address in the industry system was a whole block away from where they lived. 🤔 - We'll tell your current provider.
Don't worry, we'll handle the awkward breakup for you to ensure a smooth transfer. No need for tears or drama. - Your current provider will hit the panic button.
Brace yourself – your current retailer’s “save” team will probably call you like crazy to win you back. Despite what their voicemails might say, you don’t need to speak with them. - You're officially on board.
We’ll notify you when we now supply now. This process typically takes just a few days, and your supply won’t be interrupted. Your previous provider will send a final bill for usage up to the switch date, and we’ll take care of everything from there. - Enjoy saving with a fair energy deal
Celebrate knowing you're supporting a sustainable energy future while also helping your back pocket.