Energy Bill Relief

19 July 2023 04:00

What is the Energy Bill Relief?

The Commonwealth is partnering with states and territories to provide up to $3 billion of electricity bill relief to eligible households and small businesses through the Energy Bill Relief Fund. The program aims to provide assistance to those who require it the most. The individual states and territories will be responsible for administering the Energy Bill Relief to eligible recipients.

Am I eligible?

New South Wales

Customer type	Eligibility	Rebate amount	Action required
Residential households: Receiving Electricity Concessions from the NSW Government that we currently support.	Pensioner concession card Health care card Department of Veterans Affairs (DVA gold cards) War widow war widower pension Totally and permanently incapacitated Disability pension Life support Rebate recipients Commonwealth seniors health card Family tax benefit A&B recipients	$125 quarterly payments during FY 2023-24 from 31 July.	Payments will be received automatically on bill.
Residential households: Receiving Electricity Concessions from the NSW Government that we do not currently support.	Low-income healthcare card All other DVA gold cards Carer allowance	$125 quarterly payments during FY 2023-24 from 31 July.	Services Australia or DVA will contact eligible customers in Sep 2023 to advise actions required to receive the rebate.
Small business	Under 100mWh usage in FY 2022-23	$125 quarterly payments during FY 2023-24 from 31 July.	Payments will be received automatically on bill.

Victoria

Customer type	Eligibility	Rebate amount	Action required
Residential households: Group 1	Pensioner concession card Health care card Department of Veterans Affairs (DVA gold cards) War widow/War widower pension Totally and permanently incapacitated Disability pension	Two payments of $125 paid before 21 Aug 2023 and 21 Feb 2024.	Payments will be received automatically on bill.
Residential households: Group 2	Commonwealth seniors health card Family tax benefit A&B recipients Carer allowance	One-time payment of $250 before 21 November 2023.	Payments will be received automatically on bill.
Small business	Under 40mWh usage in FY 2022-23	One-time payment of $325 before 27 August 2023.	Payments will be received automatically on bill.

Australian Capital Territory

Customer type	Eligibility	Rebate amount	Actions required
Residential households: Receiving electricity concessions from the ACT Government that we currently support.	Currently eligible under the ACT utilities concession Pensioner concession card (including those issued by the DVA) Health care card (including low income health care card) Department of Veterans Affairs gold cards	Quarterly payments of $43.75 during FY 2023-24 starting from 15 July 2023.	Payments will be received automatically on bill.
Residential households: Receiving electricity concessions from the ACT Government that we do not currently support.	Commonwealth Seniors Health Card (including those issued by the DVA) Family tax benefit A&B recipients Carer allowance	Quarterly payments of $43.75 during FY 2023-24 starting from 15 September 2023.	Payments will be received automatically on bill.
Small business	Under 100mWh usage in FY 2022-23	One-time payment of $325 on the first bill after 15 July 2023.	Payments will be received automatically on bill.

Queensland

Customer type	Eligibility	Rebate amount	Actions required
Residential households: Group 1	Currently receiving the QLD electricity rebate	Quarterly payment of $175 during FY 2023-24 starting no later than 31 July 2023.	Payments will be received automatically on bill.
Residential households: Group 2	Not currently receiving the QLD electricity rebate	Quarterly payment of $137.50 during FY 2023-24 starting no later than 31 July 2023.	Payments will be received automatically on bill.
Small business	Must not meet any of the following criteria: Embedded network Small business operating from a residential address Government-owned agency Government-owned business and utility including telco Multi-site business with a combined overall electricity consumption of 100MWh or more across all accounts	Quarterly payment of $162.50 during FY 2023-24 starting no later than 31 July 2023.	Payments will be received automatically on bill.

South Australia

Customer type	Eligibility	Rebate	Action required
Residential households: DHHS recipient	Pensioner concession card Health care card Department of Veterans Affairs gold cards Commonwealth seniors health card JobSeeker payment Youth allowance Existing SA energy concession customers Partner allowance Parenting payment Special benefit Community development program ABSTUDY Austudy Farm Household allowance War widow pension (UK or NZ)	Quarterly payment of $125 during FY 2023-24 starting no later than 31 July 2023.	Payments will be received automatically on bill.
Residential households: Non-DHHS recipient	Family tax benefit A&B recipients Carer allowance Department of Veterans Affairs gold cards Health care card without a prescribed payment Eligible for the Energy Bill Relief Fund but not SA energy concession	Quarterly payment of $125 during FY 2023-24 starting no later than 29 September 2023.	Payments will be received automatically on bill.
Small business	Under 160mWh usage in FY 2022-23 Are not a bank or financial institution (including ATMs), government agency or government-owned business, or utility (including telecommunications organisations).	Quarterly payment of $162.50 during FY 2023-24 starting no later than 31 July 2023.	Payments will be received automatically on bill.

Tasmania

Customer type	Eligibility	Rebate amount	Action required
Residential households	Pensioner concession card Health care card	Four payments over two years of $125 starting no later than September 2023.	Payments will be received automatically on bill.
Residential households	Department of Veterans Affairs gold cards Commonwealth seniors health card Family tax benefit A&B recipients Carer allowance	Four payments over two years of $125 starting no later than September 2023.	Contact Energy locals customer service to register. The Services Australia consent portal will close soon.
Small business	Under 150mWh usage in FY 2022-23	Two payments of $325 before Sep 2023 and June 2024.	Payments will be received automatically on bill.

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