Hardship and Family Violence Assistance Support

We understand that life can be unpredictable and sometimes customers may face challenges that make it difficult to pay their energy bills. 

We're here to help. Please contact us or visit this link to learn about the assistance for hardship we can provide: https://energylocals.com.au/hardship/

Please contact us or read our Family & Domestic Violence Policy for information on the support we can provide affected customers to help regain safety and stability: https://energylocals.com.au/app/uploads/2022/07/Family-Domestic-Violence-Policy.pdf

If you're experiencing family violence, you can also contact 1800 RESPECT for professional support. Call 1800 737 732 (avail 24/7) or visit 1800respect.org.au.

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