What do I do if my current provider contacts me?

Once you join Energy Locals, your previous energy provider may realise they let one slip through the net and try to contact you to win you back. Just like a pesky ex who can't take a hint.

They might try to woo you with too-good-to-be-true special offers that they conveniently kept hidden while you were their loyal customer. But trust us, those offers are often just a temporary sweetener. Once they've lured you back, they could swiftly raise your prices again.

But don't worry if you do answer a call. Simply let them know you're not interested in rekindling the flame and kindly request to opt out from their annoying calls and marketing list. You've moved on to someone who treats you right, and it's time for them to get the message!

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